We got this t. v. for Christmas got a really good deal, We thought. Not even a full month and the blue picture tube is shorting out. It flashes the whole t. v. off. So we have unhooked the blue tube and got a really great picture. with out the blue in it. The thing is you really cant tell. It's not a color thats missed.

Love this TV! I've had it for 6 years and have had no issue! Still a great picture!!!

repair man came out 2-3 time's a year for 3 year's, the whole time we had the warrenty, they never permenently fixed anything and the red lines, flashes and random shut off's still happen!!!, this T.V. isnt worth a cup of piss, never buy it, !!!!!!!!!!!!!!!OR ANY SONY!!!!!!!!!!!................SONY"S are all lemon's, trust mac, samsung. PEARIOD

none

Lots!!

OMG!!! The first Review is the exact story that I have. I also will Never Buy a Sony!
This your warning dont go into the light and dont buy a Sony

Customer Service

Yeah Right

WHEN IT WORKED NICE PICTURE AND GREAT SOUND.

ONLY LASTED ONE AND A HALF YEARS B-4 MINOR PROBLEMS STARTED.

I PURCHASED THIS SET 3 YEARS AGO.
1ST YEAR WAS GOOD.
TV HAD NICE PICTURE AND GREAT SOUND.

2ND YEAR HAD THE SERVICE TECH COME IN THREE TIMES TO ADJUST VARIOUS ANNOYING BUGS, BLUE LINES RUNNING HORIZONTALLY ACROSS SCREEN. T.V. WOULD SHUT OFF FOR NO REASON.

3RD YEAR WAS THE NIGHTMARE; TV FLICKERS BLUE THEN SHUTS OFF. RED LED LIGHT FLASHES 8 TIMES. THEN THE RED CRT STARTED ACTING UP.
ONCE AGAIN, I CALLED SONY. THEY TOLD ME IT WOULD GO AWAY AFTER 200HRS OF USE OR SOMETHING LIKE THAT. WHAT A COMPLETE WASTE OF TIME W/ NO HELP WHAT’S SO EVER FROM SONY.
THEN I REALIZED SONY IS NOT BACKING THERE PRODUCTS ANYMORE AND I WAS ON MY OWN.
I DECIDED TO ADJUSTED FOCUS AND THE THREE COLOR CRT LAMPS MYSELF.
TV STILL SHUT OFF, CRT'S STILL ACTING UP.
USING IT FOR KIDS PLAY ROOM AS A HITTING TARGET.
BEST PART IS, THESE SETS ARE STILL BEING SOLD TODAY AND SONY INFORMED ME THAT THEY STOPPED MAKING PARTS FOR IT.

I WAS ALWAYS A BIG FAN OF SONY.
!!! NOT NO MORE. SONY SUCKS, DO NOT BUY!!!

THINKING OF STARTING A CLASS-ACTION LAWSUIT AGAINST SONY.
IF ANYONE HAS ANY OF THESE SETS WITH THE SAME PROBLEM:
KP-51WS500, KP-57WS500 AND THE KP-65WS500.

Customer Service

WHAT CUSTOMER SERVICE?
EITHER THEY DON'T SPEAK ENGLISH OR THE HAVE ALL RETIRED.

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I WILL NEVER BUY ANY SIMILAR PRODUCTS FROM SONY AGAIN.
THAT’S A PROMISE.

Nice looking

Isn't worth the money, knowing what I do now, they couldn't give me a Sony TV free. It's not working more often than it is working.

We have had to have service on this TV too many times. It originally had to have all three tubes replaced because Sony decided to save a few penney's and put cheap bulbs in, the repair man put Sony tubes in. But then less than a month later we had to have the green tube replaced (which was a sony tube, after he replaced them the first time)and less then a year later we have to have the blue tube replaced and the day after it was replaced it started having the "Flicker and Hue" problem again. I called Sony and talked to a service rep. for a half hour, she put me on hold for another half hour after that when I finally decided to hang up. They are not willing to help out on the situation at all.

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many!