Worked well while it worked.

Died 6 months after purchase.
Philips customer support was worthless.

This DVD player is not worth one red cent! I bought the Philips DVP 642 in February 2006 because of its ability to read DivX format. It stopped functioning properly by August 2006!!! Problem was consistent regardless of which DVD was played (screen would randomly scramble, turn green, freeze, then player would turn off). No improvement with either cleaning or unplugging the player for 10min as the Philips support center suggested. THEN Philips wanted us to pay $40 for a replacement with an additional $10 shipping charge- for a DVD player we paid $70 for 6 months ago! Philips refused to budge on their policy so we gave up. Just got back from Best Buy with a new Toshiba DVD player.

p.s. our 2y.o. Philips TV also just died on us and we paid $150 to get that one fixed (only 2 weeks before the DVD player went!) I sure won't buy anything made by Philips again!

Worked well while it worked.

Died 6 months after purchase.
Philips customer support was worthless.

This DVD player is not worth one red cent! I bought the Philips DVP 642 in February 2006 because of its ability to read DivX format. It stopped functioning properly by August 2006!!! Problem was consistent regardless of which DVD was played (screen would randomly scramble, turn green, freeze, then player would turn off). No improvement with either cleaning or unplugging the player for 10min as the Philips support center suggested. THEN Philips wanted us to pay $40 for a replacement with an additional $10 shipping charge- for a DVD player we paid $70 for 6 months ago! Philips refused to budge on their policy so we gave up. Just got back from Best Buy with a new Toshiba DVD player.

p.s. our 2y.o. Philips TV also just died on us and we paid $150 to get that one fixed (only 2 weeks before the DVD player went!) I sure won't buy anything made by Philips again!

Customer Service

Miserable.

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Have owned several DVD players over the last 10 years.