Good picuture, remote works from a distance/many angles, easy to set up

BROKEN!! "Bad Disc" message every time disk is inserted.

THIS DVD PLAYER ABSOLUTELY SUCKS.
It worked for a few months and then-BAM!-it just stopped in the middle of a movie and said "Bad Disc" every time I tried to use it after that. I guess you get what you pay for, but this is ridiculous. I realize it's a cheap machine, but I took care of it, cleaned it every other week, etc. and it still broke quickly...from now on, I'm sticking with Durabrand. It's actually cheaper, but more reliable. I bought this for my kids' room because it is on the small side and fit on the wall-mounted rack, but I was dissapointed that it didn't work. I can't seem to find out how to send it back to the company, so I guess I'll just take it apart and play with its innards...Good luck to you fellow DVD viewers on this one.

Customer Service

NONE to speak of. The manufactuer's website offers no contact info or customer service unless you order from them.

Similar Products Used:

Durabrand DVD player, Walmart, $28