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Review NaN of
Price Paid:
$800.00
from Best Buy Summary:
I will never buy anything with the Toshiba name again. I bought a Toshiba 32 inch flat screen television model 32AF41 less than two years ago for about $800. I chose not to purchase an extended warranty. Big mistake. After a year and a month, it was in the shop getting a new high voltage transformer ($212.00). Six months after that, it was in the shop again and stayed there for two months because the technician couldn't solve the problem. I had to call Toshiba to get them to intervene only to have them tell me I wasn't using an authorized service center, even though it was listed on their web page as such. After taking it to another service center, they told me it needed a new CRT and the pin cushion circuit had a bad transister and several bad diodes. The tube was under warranty but it was still going to cost $180 dollars to get it up and running. Of course, this is a brief synopsis of the story and I have went through a lot of trouble trying to get this fixed. Toshiba Customer Service is nothing that its name would imply and basically told me I am an unlucky person for buying a lemon and I'm stupid for taking a TV to a place they listed as an authorized service center but was not authorized. After three months, I cut my loses and told the technician to dump the set. I just wasted over a thousand dollars. Please don't add to the wealth of this company. Strengths:
none Weaknesses:
very unreliable
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