Summary: Purchased this unit over the comparably priced Sony, Have enjoyed my choice until now, just eleven months later, when I discovered the manufacturers waranty doesn't cover very much! I am probably very naive in the sense that I wasn't aware that you could not watch a standard tv signal (4:3) on this tv for any length of time. That is, you are supposed to use the false 16:9 image (zoom 1) at all times when the picture is in 4:3 format. This results in a very distorted image, one that stretches the picture to fit the screen size. Don't get me wrong, I understand that the screen is ideal for a HD signal or for DVD movies, but for those of us who still have standard tv broadcasts to deal with when we're not watching an HD channel, we might want to see the picture as it was broadcast. This tv apparently will not last the first year without resulting in very visible 'burn' lines at the 4:3 ratio location.
I would estimate that over the past eleven months, I have watched regular tv broadcasts less than 35% of the time, and now I'm seeing the permanent burn lines of a 4:3 image on my screen. I called toshiba for service under waranty, and was told that it's my own fault, and therefore the warranty will not cover this problem.
I have friends that bought the Sony 57 inch tv, and I know for a fact, they have similar viewing habits, and yet they have no such burn lines on thier screen.
I chose this tv because the picture quality seemed better for the money, now, in lieu of the support from Toshiba, I'm regretting my choice.
Strengths: Good remote control.
Weaknesses: Product support, warranty
Similar Products Used: Sony 53" projection tv
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Summary: I purchased the Toshiba HDX82 based on three things , I felt it had the best picture compared to Hitachi,Sony,Pansonic,Samsung ect. The Toshiba HDX82 HAS A INCREDIBLE PICTURE, on all inputs even cable with thier noies reduction systym [cable dnr] Secoundly the brightness, it is just right when watching in day light conditions, I leave it on the standard setting, and in the evening I sellect the cinema mode, which is were this TV excels, it has deep blacks and crisp sharpness and a vivid picture. I could not be happier, dvd playback is ae wsome, and [True HD-TV broadcast is simply outstanding] the reason I say true HD-TV is a lot of the time, the tv broadcasters send out a signal that is not true High Definition, so what some people think is HD-TV is really not . JUST WATCH THE SUPER BOWL , OR THE JAY LENO SHOW , THEN WATCH A DIFFERENT SHOW THAT THEY SAY IS HD TV AND SEE THE DIFFERENCE. And on the third point, the price I paid $2600.00 canadian.
Strengths: awesome picture,ecellent color,fantastic DVD and HD-TV playback.nice cabinet desing and looks, and I would sujest if you can get the TV calibrated by a ISF professinal, It is well worth it, simply aesome results.
Weaknesses: my only gripe here is the bit of speaker hiss a low volume levels.
Similar Products Used: Hitachi 57f500 took back and 57s500 I felt that the TOSHIBA was better all round on all points.
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Summary: I bought this unit new the week of the super bowl. new out of the box it had a "warped" picture. Very noticable when the picture panned sceanery or when there was a stock ticker tape , sporting events like football where lines on the field showed a bad bowing effect right in the middle of the screen. I had a service tech come out and look at it and he saw the same thing but could not adjust out the warpage. 3 weeks later they took the tv away and 2 months later i just got it back and the same picture is there. The 2 months the TV was gone i called Toshiba customer service and requested a new TV. I will now try to get a new one if it takes an attorney since no one seems to be able to fix or want to work on it.
Strengths: value, picure (when you get a good unit)
Weaknesses: Customer and service support
Similar Products Used: 65h80
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