Price Paid:  $0.00

Summary:
Good TV never had any problems. It has set in the same spot since I bought it in December 2001. Sony makes a good product. Will buy Sony again.

Price Paid:  $2000.00 from bestbuy

Summary:
worst tv ever. Had crts changed twice under warranty. 3rd time has occured. IM throwing this junk away. Never ever buying sony again.

Price Paid:  $2000.00 from Circuit City

Summary:
Well its three years now since I got my first Sony HDTV model KP-51HW40. Now I find out I must replace all three picture tube at a cost of 1000 dollars. Last Sony I buy!

Strengths:
Good picture for a projection TV.

Weaknesses:
Must be serviced after 3 years. Very expensive to repair. Does not pay to repair.

michelle22267

Overall Rating
 1 of 5

Value Rating
 2 of 5

Used product for
More than 1 year

Visitors rate this review
4.00 of 5, 4.00 votes

Price Paid:  $2300.00 from Circuit City

Summary:
Had the set for 3 years. First 18 month great then came the horizontal red lines! Spaced about 2 inches apart and arching upwards. I eliminated any magnetic issues and they seem to be getting worse! Looks worse on a darker picture or at certain angles. I expected with the Sony name this would be a quality product and with all the customer service issues I will just deal with it until my next set. Chalk this up to an expensive lesson and will never buy another Sony TV. Guess they need to stick to the music business!

Strengths:
First projection set, pic looked great until the red lines!

Weaknesses:
Poor Picture with red lines.

Similar Products Used:
Proscan

Price Paid:  $1900.00 from halsten ent

Summary:
I experienced the famed flicker isuue that most everyone else has had. The set was repaired under warranty and worked great for about one month. On Christmas Day, walla the screen turns red , a pop is heard and the kp51ws500 has died. Two more trips by the repair company and we have pronounced the set ready for burial. Sony is shipping me a replacement. I have tried to find out if it the same set, a rebuilt set or an upgraded version of the Titanic. The regional rep does not know, the customer service reps at Sony can not anwser my question and it is a mystery to my dealer. When will this electronic wonder reach me? Today, 12 days after Sony said they will ship my replacement they were able to give me an 800# to track the progress of my shipment. Apparently to have my selling dealer pull one out of inventory and be reimbursed by Sony is just not how thing are done. This has been a valuable lesson in customer service. Please keep this in mind when considering Sony. I am greatful for the replacement, but hey for 2 grand on a tv,I think they should last a little longer than a year. A big thanks to my selling dealer who when asked about an extended warranty said when the last time you had a problem with a tv? My anwser is when I purchased a Sony. It has been three weeks without my big screen. Oh well, I am just a number at Sony.

Strengths:
Pretty good piture when it worked.

Weaknesses:
Just read the review above.