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Review NaN of
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$0.00 Summary: This review is to warn all people thinking of buying Sony products. I have the KDF55WF655 Sony LCD Projection TV that I bought in 2005 and to say that I regret buying it doesn't express my disappointent loud enough. But, I must agree that when this product actually worked, the picture and sound quality was good.
I too have experienced the same problem with the screen as mentioned by so many Sony users on the internet. The problem started with one little blue star in the middle of the screen and now, after some months, it is like a starry sky - like looking at a still planatarium shot.
My recent experience with Sony's E-Service (Customer Support) and Qualxserv (Sony's maintenance provider) to try and fix the problem has not been positive at all and I shall never buy a Sony product again. While the E-Service person was polite and all that, he acted as if he never heard of the Optical Block problem with Sony. Having done all his usual trouble shooting bits he referred me to their Qualxserv. They wanted $99 to come out and look at the product... Give me a break.... With so many many Sonys exhibiting the same problem, why can't Sony either repair them free or even replace them is beyond me. Don't consumers have any rights any more!?
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