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Overall Rating
 5 of 5

Value Rating
 5 of 5

Used product for
More than 1 year

Visitors rate this review
1.00 of 5, 1.00 votes

Price Paid:  $3400.00 from best buy

Summary:
I got the tv in jan of 05. Only now do I have to have it serviced and it is only because of a sony recall for an optical block. I havent even had to replace the lamp as of yet..

Strengths:
outstandind picture

Weaknesses:
only one hdmi imput

withgr@yahoo.com

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
More than 1 year

Visitors rate this review
3.67 of 5, 3.00 votes

Price Paid:  $3000.00 from Circuit City

Summary:
Complaint sent to Sony 3/7/2008

Model KDF-55WF655

My Sony Grande Wega is once again starting to die. In November 2006 the bulbs and power supply for the bulbs died. The TV was less than two years old, and should have been covered for service. It was not. I spent $1000.00 to repair a $3,000.00 TV. Now, it is cutting out like it did last time. I'm very disappointed in my Sony purchase.

The last time that this happened, Sony was very unresponsive in helping me get the television repaired. I don't expect to be treated any differently this time.

Sony used to stand for reliability and quality. That is apparently no longer the standard.

I'll replace it with a nice Korean model at a much lower price than I got this Grande Wega.

I'm considering making a film to complain about this horribly expensive, yet unreliable TV, and taking a ball bat to it. My daughter suggested that I post it on YouTube. Not a bad idea, since I know that Sony will not stand behind their products any more. I think that it's also my civic duty to warn others about what they can expect when purchasing Sony products.

Weaknesses:
See notes above. Poor quality control, unresponsive support. Do not buy Sony products if you expect quality. It's not where they are focused anymore.

Terry Fender

Overall Rating
 3 of 5

Value Rating
 2 of 5

Used product for
More than 1 year

Visitors rate this review
5.00 of 5, 1.00 votes

Price Paid:  $3000.00 from Pacific Sales

Summary:
I have had my Sony KDF 55WF655 LCD projection TV for 28 months and while I like the picture and sound quality of this set; I am disappointed with the reliability. I have recently experienced the same issue that the previous reviewer experienced with the exception that my set would not come back on. I took the TV in for service and I was informed that it has a defective thermal couple which caused the lamp to fail. Total repair cost is $600.00. I contacted Sony and they would not offer to assist with the repair, This is very disappointing for a TV which is less than 2.5 years old and had the price tag that this system came with.

Strengths:
Picture / sound / ease of use

Weaknesses:
Reliability / customer service from Sony

Price Paid:  $3000.00 from Circuit City

Summary:
This TV was great while it lasted. It started to malfunction after two years. When prompted to power up there's a power/standby light that flashes about forty or fifty times then the TV will eventually turn on. The problem is the malfunction many consumers are experiencing with this set is surfacing after 18 months. When I bought the set there was not enough history on reliability. Consumers are at the mercy of the manufacturer. The one year warranty expired now I have to pay $500-700 to fix the problem on a TV that cost $3000. Hey, consumers have nothing better to spend their money on. I can't recommend this TV or any other WEGA big screen. Sony would not consider assisting with the repair. Oh, by the way, when you call customer service expect to speak with someone across the ocean. I guess all big companies are moving in that direction.

Strengths:
Great picture

Weaknesses:
Reliability. malfunctioned after two years. Try to obtain an extended warranty that lasts beyond two years. Expect to pony up about $400-600 if it's available.

dsp36

Overall Rating
 5 of 5

Value Rating
 5 of 5

Used product for
1 to 3 months

Visitors rate this review
2.33 of 5, 3.00 votes

Price Paid:  $2700.00 from Grants Appliances

Summary:
Agree with both reviews below. The picture quality is superb on both HDTV and progressive scan DVD's. Pure analog/cable signals can appear grainy, but this is more the cable providers problem, rather than the set. Sound is reasonable without any audio setup, utilizing the TV's speakers. I was impressed by the bass level they can put out. The Picture-In-Picture feature is excellent, and Sony hit a home run by including a HDTV tuner in the television. Like the first review, I have a standard antenna plugged into the TV, along with a cable box with HDTV/DVR capabilities from Comcast. The HDTV picture is unbelievable!!! Blacks do appear a little washed out with LCD projection, but it's nothing really to get hung up with. One comment on the cable card...a good idea waiting for technology to catch up with it! Comcast, my local cable provider, can provide a card. However, you can't utilize any of their advanced features (OnDemand TV, HDTV, PPV etc.) with the card. So I'm still stuck with the cable box, but it's pulling triple duty (cable, HDTV and DVR). Overall a great tv - looked at Samsung, Mitsubishi and LG LCD and DLP technologies, this (in my opinion) had the best picture in the showroom, and is absolutley awesome now I've got it home and have used it for three months.

Strengths:
HDTV signal Picture Quality Good speakers - you won't need to rush out and buy a home theatre system immediately

Weaknesses:
None to mention