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Review NaN of
, from Roseville, CA
Price Paid:
$2400.00
from Audio FX Sacramento, CA Summary:
I have owned this Marantz for one year now. I am still amazed at the quality of the picture. All the other brands I've seen don't come close. I use mine with a DVD, S-VHS, Sat, and "off air" TV channels. The multiple inputs allow for a wealth of different setups making system and channel surfing a breeze.
When I first got the TV I had to have the power cord replaced due to a defect and recently I had to have a service call due to a loose wire in the set. These incidents while annoying don't detract from the quality of the set. I would highly recommend this set to anyone that is interested in a big screen. The only disparaging remark I'd like to make is that Marantz needs to spend more effort on customer service. I found their authorized service companies lacking in product knowledge and needing help from the factory too much.
If I could I would give them 4.5 stars, deducting only for the minor problems and somewhat weak customer service. I must admit though that none of their competitors have any better customer service so I think it's a reflection on the industry in whole rather than just Marantz.
Strengths:
picture quality, user controls, off angle viewing Weaknesses:
two warranty calls so far, weak customer service network Similar Products Used:
none
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5 of 5
4 of 5
