Price Paid:  $0.00

Summary:
Well all i have to say is if you can get ahold of a used part for 30 bucks like i did its a good tv!! Guy was throweing his away and i got if for free i bout a 30 converge circit on ebay from the larger tv and never worked better just get out there screw hitachi and there crap just fix it yourself and save sum money guys!!

Price Paid:  $0.00

Summary:
I bought a 57" Hitachi CRT in 2006, new from HHGregg. After just over 1 year I had an issue with a grean cast, tint picture. Service guy calibrated it. Went out again in less than another year. Service said I needed a new board (p/n JT25052R). The "R" stands for "rebuilt" because Hitachi doesn't even make this part for a product they sold me less than 3 years ago. You have to wait until someone sends one in and they can rebuild it and then sell it to you. The part is on back order and they can't even tell me how long it will be before I can get one. The law says they need to have parts available for 7 years. This is bullsh*t! I'm filing a complaint with the California AG's office and the BBB. Service guy told me that based on his experiance, it could be months. Yes, I actually called Hitachi and verified this. Hitachi stinks. This is the last Hitachi product I'll ever buy.
tgajus@cinci.rr.com

Price Paid:  $2100.00 from Sears

Summary:
Bought the unit at Sears and it worked great for the first year. After 13 months the picture would go black. Hitachi would not help and Sears wanted 1200 for the extended service plan. Repair came to 150. Lasted another 8 months and another 150. lasted another six months and became a great plant hold. A piece of junk and the last Hitachi product I will ever buy. Also beware of Sears as talking to the Hitachi reps they do not support units purchased from Sears

Strengths:
Great picture first year

Weaknesses:
After the first year everything

Similar Products Used:
I have a Phillips 32 inch TV that is 18 years old and going stong

Price Paid:  $2100.00 from Sears

Summary:
Purchased Hitachi 43UWX10B about 4 years ago. Had a convergence problem recently which would have costed about $400.00 to repair but found help on the web and purchased a kit for about $40.00 and repaired myself. Now (5 months later) another problem - the red power light comes on but nothing else works.

HITACHI SUCKS - their customer service refuses to provide any help except to provide the names of rip off service centers.

Will never buy another HITACHI product ever again.

Strengths:
None............

Weaknesses:
Expensive and failed multiple times after 4 years

Similar Products Used:
JVC CRT TV still works great after 14 years.......

Price Paid:  $2000.00 from circuit city

Summary:
The TV has been fine for the last 5 years, nothing to write home about but the sound is good and the picture has been alright.

Strengths:
Nothing in particular.

Weaknesses:
Dying after 5 years, needing expensive repairs. TV is losing convergence.


My 25 year old Zenith is still working great and it never missed a beat.