|
Review NaN of
, from Norristown, PA USA Summary:
I have two of these. I also have a pair of PSB 400i's, a pair of 800i's, an a pair of Goldi's, so this isn't a PSB bashing. Except for this:
This sub has a documented design weakness in the amplifier that can result in sudden failure, and there is a note on the schematic from PSB about it. But get this--if it fails after the one year warranty, you are on the hook for a complete REPLACEMENT AMPLIFIER MODULE for a $220 list price. (That's over half what I paid for the entire sub.)
There are no repairs or exchanges, or even separate amp boards available for it. You must get the entire assembly--panel, power transformer, pots, knobs, connectors, line cord, everything--or have your tech try and fix it. And if he does, then he has to have PSB order the parts for him from the company they buy the amps from (they're a speaker company, after all), and then send them to him, and then he has to repair it, that can take MONTHS. Take my word for it--it's been almost six months already for me with no joy in sight.
Simply unacceptable.
Let's review:
The product is flawed. They know about it. They don't tell you. If it fails after your year warranty (as one of mine did), then it's Adios, MF, YOYO (you're on your own).
I'd strongly advise anybody that's thinking about buying this product to think again. It's a major problem waiting to happen. NHT makes better sounding subs in this category, anyway, and their amp is in a separate enclosure.
PSB, you must be kidding.
Be a Tissue and Organ Donor and Tell Your Family Your'e Serious About It. Strengths:
Price, ease of adjustment, sound. Weaknesses:
Reliability, availability of parts, non-existent repair availability, poor customer service. Similar Products Used:
NHT Sub One
| 
1 of 5
2 of 5
5 of 5
