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Review NaN of
, from Europe
Price Paid:
$120.00 Summary: I'm sorry, but this player sucks big time. After 5 months of very careful use all the functions got totally mixed ('play' -button changed the track, 'play mode' worked as 'stop' etc.) Soon the sound started to fade out for a few moments.. Finally, after few weeks, only a very gentle touch on the lid of the player and the whole thing was cut off. I sent the player to Sony service in the UK, got very rude customer service, it took a long time but they 'fixed' it eventually. I got the player back but only after one week the same problem appeared again. At this time I was moving to another country and didn't want to leave the player in the UK service. Afterwards I was just too fed up with the whole thing, so I just sent them a letter and told they might want to have a look at their service staff's 'professionality'. I also decided never to buy a Sony again. Strengths: yes, very nice sound quality for a portable player Weaknesses: absolutely unacceptably weak button unit. real weak point, made me lose my confidence in this brand. pity. also very bad customer service in this case.
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