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Review 2 of 11
Price Paid:
$120.00 Summary: I''m sorry, but this player sucks big time. After 5 months of very careful use all the functions got totally mixed (''play'' -button changed the track, ''play mode'' worked as ''stop'' etc.) Soon the sound started to fade out for a few moments.. Finally, after few weeks, only a very gentle touch on the lid of the player and the whole thing was cut off. I sent the player to Sony service in the UK, got very rude customer service, it took a long time but they ''fixed'' it eventually. I got the player back but only after one week the same problem appeared again. At this time I was moving to another country and didn''t want to leave the player in the UK service. Afterwards I was just too fed up with the whole thing, so I just sent them a letter and told they might want to have a look at their service staff''s ''professionality''. I also decided never to buy a Sony again. Strengths: yes, very nice sound quality for a portable player Weaknesses: absolutely unacceptably weak button unit. real weak point, made me lose my confidence in this brand. pity. also very bad customer service in this case.
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