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Review NaN of
Price Paid:
$149.00
from Philips Summary: product was a disappointment from the get-go. A 1/2 hour into the first movie I put in, it did the freezing thing. Sometimes it would jump ahead, sometimes it would continue to play and sometimes it would start from the beginning...or go to the main menu. I tried other discs but to no avail...it did it to the next 5 movies I tried. With that, I proceeded to box it up and shipped it back the next day. I figured it must have gotten damaged during shipping...but now that I see reviews from other people saying they had the same exact problemm, it is obviously a design flaw and defect from Philips Strengths: thin size fits great in with other components in my entertainment center. I also like the plain front w/o all the lights, buttons and screens.
The service dept sent me a return shipping label the next day at no cost Weaknesses: well.....the fact it doesnt work correctly right out of the box....thats pretty infuriating
The Cust Service was only willing to replace it with a "Reconditioned" unit after I payed full price for a new unit...no thanks, just credit my credit card. Similar Products Used: Philips 32" plasma flat screen....works perfectly...its a shame they cant design a DVD player with the same flawlessness.
Sony DVD player (my previous player) was hassle-free since 1999
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