Philips DVD 850AT DVD Players Reviews

Price Paid:  $174.00 from eBay

Summary:
Hey all having the same problem here with my Philips 850AT, bought off eBay awhile back, new in box. Worked great except for the little issue it has presented me. I bought Shrek for the kids and it froze up the player like Windows w/GFP error (hehe). I hear everyone talking about a firmware upgrade but been unable to find on the net. I do not need to send it anywhere to be fixed just need the rom image. As I have the equipment to flash the LH28F800SGE-L70 Flash Memory chip. If anyone knows where I can just get the image it would be greatly appreciated. May even offer flashing of this chip for as low price like $19.99, you would not even need to send full unit just the processor board with the flash chip on it. During my research of this issue I discovered that the Toshiba DVD player model # 3108 has the same problem, that’s funny seeing that the processor board in the 850AT is marked PC-MAIN-3108 by Toshiba.(hehe). I hear everone talking about a firmware upgrade but been unable to find on the net. I do not need to send it anywhere to be fixed just need the rom image. As I have the equpment to flash the LH28F800SGE-L70 Flash Memory chip. If anyone knows where I can just get the image it would be greatly appreciated. www.mmicrosysm.com

Strengths:
NONE

Weaknesses:
ALOT

Similar Products Used:
NONE and NEVER AGAIN

Price Paid:  $400.00 from CompUSA

Summary:
I also had a big problem getting this Firmware upgraded. First I was told by someone on the phone they would send me a CD and it would flash the BIOS in the DVD. Sounded strange but, hey maybe.. Well it turned out to be a bunch of c--p. After waiting a couple weeks and no response I called to inquire what the problem was. This time I was told a different story. I was told that some chip needed to be replaced. So I sent it to the address they told me. Now after they fixed it they did not deliver it when they said they would so I had to drive 20 miles to pick it up. I feel they should have picked up the tab for the shipping both ways. I have also had a BIG problem with this company honoring a rebate on a CDR I purchased a while back. It seems like they dare you to do business with them

Strengths:
Great when the thing is working

Weaknesses:
having to deal with customer-no-service

Price Paid:  $0.00

Summary:
Trying to get this unit upgraded? Try calling Philips Customer Relations, not Customer Support. Their corporate office should be able to help you get in touch.

Price Paid:  $489.00 from Wal-Mart

Summary:
Ditto on the latest postings. My DVD 850 will not play SHREK or GLADIATOR. Called customer service and they said I could send in my player and for $125 they would send me something from their storeroom. REALLY annoying when I read that some people were able to get their machines upgraded. I complained to several people but to no avail. JUST HOW HARD IS IT TO DO A FIRMWARE UPGRADE ANYWAY! Well, needless to say I won''t be buying a Philips of any kind again.

Weaknesses:
Inability to play current DVDs and the company will not fix the problem

Price Paid:  $400.00 from CompUSA

Summary:
Same problems as many others on this site! Will not play and eats certain DVDs (at least until unplugged several times)!!!

Talked to Philips and will replace my unit for $129 which is more than I paid for my newest DVD player to replace the Philips piece of c__p.

Anyone thought about suing those bstrds!!!

Need I say I won't buy any Philips/Magnavox product again??!

Strengths:
Does it matter???

Weaknesses:
Eats DVDs seems to be any DVD with DTS format on the disk

Similar Products Used:
Zenith