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Reviews 1 - 5 (29 Reviews Total)
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Submitted by
Mike
a Audio Enthusiast
from Date Reviewed: January 24, 2004
Strengths: NONEWeaknesses: ALOTBottom Line: Hey all having the same problem here with my Philips 850AT, bought off eBay awhile back, new in box. Worked great except for the little issue it has presented me. I bought Shrek for the kids and it froze up the player like Windows w/GFP error (hehe). I hear everyone talking about a firmware upgrade but been unable to find on the net. I do not need to send it anywhere to be fixed just need the rom image. As I have the equipment to flash the LH28F800SGE-L70 Flash Memory chip. If anyone knows where I can just get the image it would be greatly appreciated. May even offer flashing of this chip for as low price like $19.99, you would not even need to send full unit just the processor board with the flash chip on it. During my research of this issue I discovered that the Toshiba DVD player model # 3108 has the same problem, that’s funny seeing that the processor board in the 850AT is marked PC-MAIN-3108 by Toshiba.(hehe). I hear everone talking about a firmware upgrade but been unable to find on the net. I do not need to send it anywhere to be fixed just need the rom image. As I have the equpment to flash the LH28F800SGE-L70 Flash Memory chip. If anyone knows where I can just get the image it would be greatly appreciated. www.mmicrosysm.com
Price Paid:
$174.00
Purchased At: eBay
Similar Products Used: NONE and NEVER AGAIN
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Submitted by
vudutek
a Casual Listener
from Date Reviewed: March 3, 2002
Strengths: Great when the thing is workingWeaknesses: having to deal with customer-no-serviceBottom Line: I also had a big problem getting this Firmware upgraded. First I was told by someone on the phone they would send me a CD and it would flash the BIOS in the DVD. Sounded strange but, hey maybe.. Well it turned out to be a bunch of c--p.
After waiting a couple weeks and no response I called to inquire what the problem was. This time I was told a different story. I was told that some chip needed to be replaced. So I sent it to the address they told me. Now after they fixed it they did not deliver it when they said they would so I had to drive 20 miles to pick it up. I feel they should have picked up the tab for the shipping both ways.
I have also had a BIG problem with this company honoring a rebate on a CDR I purchased a while back. It seems like they dare you to do business with them
Price Paid:
$400.00
Purchased At: CompUSA
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Submitted by
Jeff
a Casual Listener
from Date Reviewed: February 10, 2002
Bottom Line: Trying to get this unit upgraded? Try calling Philips Customer Relations, not Customer Support. Their corporate office should be able to help you get in touch.
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Submitted by
littlerascal
a Casual Listener
from LouisvilleDate Reviewed: February 4, 2002
Weaknesses: Inability to play current DVDs and the company will not fix the problemBottom Line: Ditto on the latest postings. My DVD 850 will not play SHREK or GLADIATOR. Called customer service and they said I could send in my player and for $125 they would send me something from their storeroom. REALLY annoying when I read that some people were able to get their machines upgraded. I complained to several people but to no avail. JUST HOW HARD IS IT TO DO A FIRMWARE UPGRADE ANYWAY! Well, needless to say I won't be buying a Philips of any kind again.
Price Paid:
$489.00
Purchased At: Wal-Mart
Overall Rating: Value Rating:
Submitted by
Robert Culp
a Casual Listener
from Dallas TX USADate Reviewed: December 31, 2001
Strengths: Does it matter???Weaknesses: Eats DVDs seems to be any DVD with DTS format on the diskBottom Line: Same problems as many others on this site! Will not play and eats certain DVDs (at least until unplugged several times)!!!
Talked to Philips and will replace my unit for $129 which is more than I paid for my newest DVD player to replace the Philips piece of c__p.
Anyone thought about suing those bstrds!!!
Need I say I won't buy any Philips/Magnavox product again??!
Price Paid:
$400.00
Purchased At: CompUSA
Similar Products Used: Zenith
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