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Review NaN of
, from beverly hills, ca, usa
Price Paid:
$113.00
from Best Buy Summary: Buyer beware!!!!! The Panasonic dvdrv32k is a terrible product. It stopped working after 6 months, with a service # H07 that keeeps popping up. I took it to 3 certified service centers and they all told me the same thing, they get the unit in with the same problem, the pinnacle is faulty. They told me they get 100's of these units in daily, it only costs 112.99 and I had a 20 dollar rebate and they told me that the warranty 1yr covers parts but not labor. The labor prices ranged from $79-98. Panasonic would not help me at all with the problem, besides the terrible phone system they have and a wait time of 15 minutes at best you still cant get anywhere with customer service. I told them at least the part needs to be recalled, as this is what the service centers said to me, but to no avail. The people I spoke to said, this is the worst dvd player for repairs, since they get so many in, ranging from 1 week to 13 months of ownership. I never will buy panasonic again. Strengths: absolutely none
you cant even skip over the warnings, intros etc, which is annoying Weaknesses: faulty pinnacle
don't last
Panasonic has terrible customer satisfaction
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