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2. PRODUCT REVIEW

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Gateway AR-230
1 Reviews
rating  1 of 5
MSRP  300.00
Description: The AR-230, Gateway's first DVD recorder, is aimed squarely at entry-level consumers looking to replace their old VCRs once and for all. Unlike more-expensive feature-laden models, the Gateway's main selling point is its affordable $350 price tag (which is frequently discounted to $300 with mail-in rebates). If you're looking for an inexpensive way to archive noncopyrighted VHS tapes and camcorder videos, the AR-230 will do the job. But those looking for more-flexible TV-recording options will want to opt for rival DVD decks that have only slightly higher price tag.


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Rating
Reviewed by:
petkunw
(Casual Listener)

Review Date
March 9, 2004

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
1 to 3 months

Visitors rate this review
2.80 of 5, 5 votes

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Price Paid:  $199.00 from CompUSA

Summary:
I bought the LiteOn LVW-5001, which is the same exact unit as this Gateway DVD recorder. I enjoyed it as a replacement for my VCR for 2 months, until it stopped recognizing all DVDs (both store bought movies and home burned DVDs). I had to pay to ship it to LiteOn for repair under their 1-year warranty. After 3 weeks, they shipped it back to me. I took it out of the box, plugged it in, and it would not load any DVDs (ie, DOA). They are telling me I need to pay to ship it back to them. NO WAY!!! I'm not happy with CompUSA either, who only supports what they sell you for 14 days. Lesson learned: stick with major brands rather than bargain, no-name brands.

Strengths:
Easy to use; good picture quality of recorded material (when it worked).

Weaknesses:
Unreliable (should last longer than 2 months)!! Terrible customer service.

Similar Products Used:
None


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