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Review 3 of 254
Price Paid:
$1500.00
from Soundsaround Summary: I bought this product based upon the strength of the brand reputation, sound quality and value for price versus its competitors. Much Internet research was done as this was my first serious AV system. I wanted to get things right.
I didn't.
The quest continues. Harmon Kardon is unforunately off the list of contenders. Their quality is poor, customer service is suspect and parts replacement pricing is outrageous. Time to go with other alternatives like Arcam, Rotel or Nak.
I used to like Onkyo but my research says that their quality is lacking except in their creme de la creme products.
I liked my HK for the first 2 years but then the HK FL8350 CD player broke, which was only used on high holidays and other special events. Then one day I wanted to play a favourite movie and the DTS feature wouldn't play. My local repair shop quoted a mere $500 to fix this slight malfunction. Next the the dog ate the remote. Ok he only chewed off all the luminous buttons. My wife said go to Radio Shack and get a $30 replacement. I said "Nay" this is a HK it does not deserve the insult of a RS generic remote. I went to get the real deal. Well... $175 later I got my real deal. Unfortunately it was the AVR65S not the AVR65 remote (which is not found anymore, except in Middle Earth) So I had to dismatle my new $165 remote, take out the circuit board and replace it with the circuit board from the original remote. Thank God HK makes remote control cases strong enough to survive the chewing exploits of a Cairn Terrier.
But I digress. The sound of the HK was very clean and satisfying, I just wish they made a product that would last longer than 5 years. I don't blame the loss of the remote on HK but why can't they make product that don't break after minimal use. Strengths: Clean Sound
Good looks Weaknesses: Poor value for $ spent
Breaks easily
Costly to fix
Riding on their reputation Similar Products Used: Toshiba DVD
ISD speakers (Built in Kelowna BC) Great value
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