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Review NaN of
, from Chicago
Price Paid:
$175.00
from buy.com Summary: DON'T BUY.
I will say this; when it is working, the picture is good, and it makes a decent transport (I just send digital to an outboard converter) -- not trans-dimensionally perfect, but quite good, especially if you don't have a dedicated listening room with studio monitor quality speakers.
And the price was right.
But it crapped out on me, freezing while playing various DVD's. Luckily, it was still in warranty, although Pioneer gave me a *very* hard time about honoring the warranty, since I had bought it on line. Luckily I had saved all of my documentation, so eventually they agreed to honor their warranty for the product that had actually rolled off the factory floor less than a year before going belly-up (the production date was stamped on the back of the machine).
Although the local authorized repair shop was fine, very nice people who tried their best to fix this lemon, Pioneer customer service was sh!t. It was in the shop for 2 1/2 months before it was finally admitted to be irreparable. The Pioneer rep offered me a refurbished 434 with a 90-day warranty as a replacement. When I said I wasn't happy with a short-warranty refurbished version of the same model that had broken, he ARGUED with me, asking me why it wasn't good enough, since all I had paid for was this model and 90 days was about all that was left on the warranty anyway. I mean, what? After going around and around he agreed to replace it with a 444. I expect this will probably break soon as well, and I will never, ever buy Pioneer again.
Bottom line: Boo, Pioneer! Strengths: Can be found cheap. But value rating 1 star because if it doesn't work, it's money in the toilet anyway
Decent picture and transport while it works. Weaknesses: unreliable product.
Terrible, terrible, terrible, terrible, terrible, terrible terrible customer service. Similar Products Used: Denon DVD-3000 (also do not buy!)
Pioneer DV-444 (OK so far, but do not buy Pioneer anything)
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