Hitachi 42HDS69 42 in. Plasma Television Flat Panel Televisions

Hitachi 42HDS69 42 in. Plasma Television Flat Panel Televisions 

DESCRIPTION

The 42HDS69’s native resolution of 1,080i through a pixel configuration of 1,024 x 1,080, and has viewing enhancements like the anti-reflective screen and ALiS pixel barrier minimization technology, and features three each of component three HDMI inputs - two on the back on and one on the side, along with an optical audio out and CableCard support.

USER REVIEWS

Showing 1-2 of 2  
[Jan 11, 2009]
xavierzain
AudioPhile

Strength:

excellent for movies, ok for standard cable

i have had this tv for 3 years and not a problem, and the picture is still perfect.

OVERALL
RATING
5
VALUE
RATING
3
[Dec 26, 2007]
floirdabreeze
AudioPhile

Strength:

None

Weakness:

Poor quality. No customer service. Senior management does not care about you once they have your money

Buyer beware, BUYER BEWARE! Hitachi Tv's are lemons, (Junk).
They look good at first, price is good but after a month or 2 they die. So if you do not want to waste your good hard earned money run from Hitachi. Boycott Hitachi Products. If it is too good to be true then it is. That should be Hitachi's slogan. (Sounds like a duck, quacks like a duck, it is a duck).
I bought a brand new 42 inch Hitachi 42hds69 Plasma tv and it just died after a month. It has been serviced 4 times already in 9 months. Replacing digital boards, power boards and other internal circuitry. Remember this is a brand new tv but you would never know it. 3 of those months we were unable to even use it because it was out of service.
I called Hitachi and spoke with senior manager RON JOHNSON 1-800-654-7013 who said he would look in to my complaint about my tv being a lemon and call me back. After a week, what a shock he never called back. After going to pick up my tv from Industrial Electronic Repair 407-855-7214 on Sand Lake Rd in Orlando Florida for the 4th time (They are clueless idiots) and seeing that they damaged my tv even further by putting a 3 inch gouge in the front.
I call Hitachi just to be told by customer service that RON JOHNSON said that having the tv serviced 4 times and the service center putting a 3 inch gouge in the tv did not fit the bill to either replace the lemon or even provide an extended warranty. Hitachi said there was nothing they could do and RON JOHNSON did not even have the courtesy to tell me himself but have customer service screen and flag my call. So now I am out all this money, Hitachi Tv is a LEMON and to add insult to injury the tv is damaged on the front as a reminder every day what a piece of junk Hitachi products are. Hitachi products are made poorly, customer service is non existent, Senior manager RON Johnson is a Yes man who does not believe 4 repairs in 9 months plus damage by Industrial Electronics Repair warrants any action by Hitachi for this tv being a LEMON. BUYER BEWARE, Stay away from Hitachi products. Unlike cars that have Lemon laws electronics do not so it is big business who will win every time. Do not learn the hard way like I did. Once again Boycott Hitachi products or you will get burned the hard way as I did. Hitachi products are Junk Lemons with a quick expiration date. Send a message to Hitachi and boycott their products! And make sure you post your bad experienced about Hitachi on the boards and reviews so people know the truth about Hitachi. Anyone including hitachi can let me know directly about their bad experience at floridabreeze@gmail.com

Customer Service

Non existent

OVERALL
RATING
1
VALUE
RATING
1
Showing 1-2 of 2  

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