Works fine

Wires too thin and break easily

The Niles IRP2+ works fine, but wires are incredibly thin and break easily.

Easy to hook up and very easy to use.

Some people may not have the patience or know how to install this but they should just leave the tinkering to someone who has the ability and go back to the couch.

I disagree with the other guy this is a great product. He needs to be more patient with the unit. It was the installation not the unit that he was having a problem with. Didn't your mother teach you patience?

Customer Service

Not needed

Similar Products Used:

None that I can think of.

Nothing special.

Wire gauge is too thin, difficult to setup, breaks easily, requires too much maintenance.

I found the Niles product difficult to use due to the wires being extremely small gauge and easy to break. Secondly, the documentation was either missing or non-existent. I called the store of purchase and they did not have any documentation. Maybe if you are an electrician familiar and comfortable working with wire this thin then maybe this would be an acceptable product. But I simply found that ANY minor disturbances to the wire pulled and broke the system repeatedly. To say I was dissatisfied is an understatement. Complaining to the manufacturer was not appropriate as the device worked when it was not broken.

Similar Products Used:

None. I was just so thoroughly disgusted with this product that I wanted to warn others off of it.